Questions, answered plainly.

Order online when you can count the pages or words and the language is on our list. Ask for a quote when you cannot count the document, the language is rare, the text is over 10,000 words, you need an apostille or notarisation, or the file is formatted (InDesign, CAD, heavy PDF).

Add a service to the cart, choose the option and quantity, and check out. Or send the document through the quote form. Either way, we confirm the price and date before work starts.

PDF, Word (docx or doc), ODT, JPG or PNG. Up to three files, 10 MB in total. A clear scan or photo of every page is enough for most jobs.

Yes. If the document turns out to differ materially from your order, you may cancel free of charge before work starts. Consumers also have a 14-day right of withdrawal, described in our refund policy. Interpreting bookings can be cancelled free up to 24 hours before.

Ask. We will tell you within one working day whether we can help, and at what price.

Yes. We translate into and out of both, and proofreading includes Bokmål to Nynorsk review in the hourly rate.

It is a translation stamped and signed by a state-authorised translator (statsautorisert translatør). We do not hold that title ourselves. The stamping is done by state-authorised translators in our network.

Norwegian bodies such as UDI and NAV accept stamped translations in most cases. We cannot promise it, because the receiving body decides. Check their requirements, and tell us if they ask for something specific.

No. State-authorised translation exists only for pairs into or out of Norwegian. For other pairs we translate and quote separately, without a stamp.

Apostille and notarisation are quoted separately. Tell us which country the document is for.

A clear scan or photo of every page is normally enough. Ask the receiving body whether they also want the original.

The price on the page is a from-price. We confirm the final price in writing after we have seen your document, and before any work starts.

Payment is by invoice, due in 14 days. Card payment is not yet available. The card option at checkout is a test and no money is taken.

Yes, NOK 440 including VAT. If your order is lower, we add an adjustment line to reach it.

All prices include 25% VAT (MVA). Business customers can switch to a view without VAT, and the invoice shows the VAT amount separately.

Express is 25% extra and aims for the next working day, if the length allows. Same-day is on request, at 50% extra, by quote. We confirm before you pay.

As a PDF by email, free. A stamped certified translation can also come by post for NOK 99, or you can pick it up in Maura, free.

Certified translation takes 4–5 working days, or the next working day with express. For other services we confirm the date together with the price.

If the mistake is ours, we correct it free of charge. If we cannot correct it within a reasonable time, you get a refund. Tell us as soon as you notice.

Yes, at Ringduevegen 9, Maura, during opening hours. We tell you when it is ready.

Yes. We use your files only for your job and share them only with the people working on it. Personal documents are personal data under GDPR.

Only as long as needed to do the job and handle corrections or complaints. The privacy policy states the periods.

Only if you agree. Analytics cookies are off until you accept them, and you can change your choice at any time under Cookie settings.

Yes. Write to support@risetranslate.com. We delete what we are not required by law to keep, such as accounting records.